My all time favorite Hartmann item is my cosmetic case. I love it because I can put it on the bathroom sink in a hotel and work out of it. When I am finished, I simply close it up and put it away.
I had my first case for 10+ years and it was lost at the airport. Because I forgot the combination for the lock on a trip to LA, the second case (purchased on ebay) had to be opened with a crowbar. Instead of sending in it to get it repaired (which is expensive because of the postage), I am simply looking for another case on Ebay.